White label live chat for agencies and web designers
Offer live chat on your client websites, with each one branded to match. Add as many websites as you need to one account, free.
Why chat is awkward to offer to clients
Clients often ask for chat, but managing it across lots of websites can be a chore.
- Per-website or per-seat costs make it hard to include chat in your packages.
- Each client wants it to look like their own brand.
- A separate login for every client tool quickly becomes unmanageable.
- Some clients want to answer their own chats, while others want you to do it.
How Orbis Chat works for agencies
One account can hold multiple websites, each with its own look.
Per-website branding
Set the logo, colours and name for each website. See white label features.
Custom domain
Use the client's own domain for hosted pages such as the help centre.
Branded emails
Notifications and transcripts use the website's branding. Removing the branding link also shows your own name on them.
Remove the branding link
Remove "Powered by Orbis Chat" for £2.99 per month, per website, and decide how you bill for it. See pricing.
Roles
Give staff owner, admin or agent roles. Clients who answer their own chats may be better off with their own account.
Worked example: a web design retainer
A small web design studio wants to include live chat in its care plans.
Add each client website
Each one gets its own snippet, which the studio adds alongside the rest of the build.
Match the brand
They set the colours, name and logo for each client.
Set up the help centre
They publish a starter knowledge base, on the client's domain if they want one.
Hand it over
The studio decides with each client who answers chats, and whether to remove the branding link.
This is an illustration of how the features fit together, not a real customer story.
Frequently asked questions
Is there a reseller programme?
There is no formal reseller programme or partner discount. You can use the free plan and the £2.99 branding option, and set your own prices with clients.
Do clients see Orbis Chat?
Free widgets show a small "Powered by Orbis Chat" link. Removing it costs £2.99 per month, per website.
Is there a limit on free websites?
No. Pricing is free per website, with no limit on free websites.
